FAQ – Stair lifts

1. Which are the major brands of stair lifts available with you?

At DAY, we supply stair lifts of leading brands including ThyssenKrupp Access, Savaria and Bruno, all great for use in residential and commercial settings.

2. Can you recommend some popular electric stair lifts?

Citia, Stair-Glide, Excel, Step Saver Straight Stair Chair and B.07 Straight Stair Chair are some of the quality electric stair lifts we provide.

3. What happens if there is a power outage when I am traveling in the stair lift? Will I be stranded?

No, you will never be stranded. Our electric stair lifts work both on A/C current and batteries. Therefore, the lift will continue running utilizing the battery power.

4. What is the maximum load a stair lift can carry?

Stair lifts can accommodate a capacity ranging from 300 lbs to 375 lbs.

5. My staircase is a curved one; can I still get a stair lift installed?

Definitely! We have an extensive stock of curved stair lifts suitable for any type of curved and spiral stairway. Flow II Stair Lift and Stair-Glide Stair Lift from ThyssenKrupp Access, and Electra-Ride III Stairlift from Bruno are some of the ideal options for your curved stairs.

6. How safe are your stair lifts?

Our stair lifts are designed with user safety and comfort in mind. You can find all needed safety features including over speed safety belts, seatbelts, arm rest controls, swivel seat cut-off switch, optional wraparound arms and key locks.

7. What happens if there is any obstruction on the path?

Our stair lifts have built-in sensors to automatically detect any obstructions on the path. On detecting any such impediment, the stair lifts will halt immediately to prevent any possible damage.

8. My stairways are with limited space, will the stair lift installation affect the available space?

No, all available models of stair lifts at DAY are specially designed to blend with any stairway configuration. The lift can be folded and kept when not in use; this maximizes space, leaving the staircase free for use by others.

9. What should I do in case of accidental damages?

Just give us a call; our well-trained technicians will deliver prompt repair and maintenance services upon request.

10. Can you work with my architects and designers?

Yes, we can assist them in project design, product selection and installation of your stair lifts.

11. How can I find a stair lift suitable for my building? Should I install it myself?

No, you don’t have to be overly concerned about selecting or installing stair lifts. We are here to help you with every phase of your stair lift installation process from initial planning, design and engineering to installation and periodic maintenance. Our knowledgeable technicians can help you choose the right models of stair lifts, understanding your specific stairway structure.

12. What about the cost of the stair lifts?

Rates of our stair lifts vary from model to model, depending on their brands and features.

13. How do I get in touch with you?

Just fill out the free consultation form available at our website and send it to us. Or give us a call; we will respond immediately.

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DAY Elevator and Lift
50 Hempstead Gardens Drive
West Hempstead, NY 11552
54 Thompson Street, 2nd Floor
New York, NY 10012
Phone: (212)775-0080
6 Freight Street, Suite 130
Waterbury, CT 06702-1801
License No. ELV. 400105 R1
Phone: (800)758-5438
Email: sales@dayelevator.com

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